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Effective Fixes to Resolve the QuickBooks Script Error

Effective Fixes to Resolve the QuickBooks Script Error

 

Script error codes are quite bewildering errors that users face when working on QuickBooks company files. These errors give no data concerning the cause of the error. A QuickBooks script error also showcases a message that an average user cannot comprehend. People facing this error wonder about the ways by which they can resolve them. Troubleshooting this error is important if you want to keep using the accounting software efficiently. But don’t worry if you have recently encountered this error or are dealing with it at the moment. In this article, you’ll learn about all the different ways you can fix it.

 

What Is QuickBooks Script Error?

QuickBooks-Script-Error

This type of error is associated with internet explorers. By default, QuickBooks utilizes the setting of the internet explorer to link with the internet. If there is an installation error in the VB Script or JavaScript, then a script error will likely surface. 

Also, suppose the internet explorer is not able to run any of these languages. In that case, you’ll see a script error message. This message reads as follows, ‘QuickBooks Script Error Unable To Get Property Length of Undefined or Null Reference.’ But you may be quite surprised to discover that troubleshooting this error does not require much work. You can easily resolve it by resetting the setting of internet explorer.

 

Also Read: How to Troubleshoot QuickBooks Error 30159? Get a Quick Fix

 

What Are the Causes Behind the QuickBooks Script Error?

This error is usually associated with the settings of internet explorer. As a QuickBooks user, you may be aware of the fact that this software is engineered to operate with internet explorer with much efficiency. If you use a poorly configured or obsolete internet browser, then the likelihood of you facing the script error dramatically increases. Here are some other reasons related to the internet explorer that cause this error.

  • The browser is not set favorably to the QB software.
  • When the user makes the page request, and the internet explorer is running, then the script error gets triggered.
  • When QuickBooks is not synced with internet explorer, you are likely to encounter this error.

 

How Do You Find out the Occurrence of the QB Desktop Script Error?

To know exactly what is a script error in QuickBooks, you need to know how to identify it when it arises. This error will give you various signals. Take note of the following indications 

  • The presence of an error message when inputting bank feeds from the bank website.
  • While loading the QBO, you find the process to time out.
  • The Internet performs very slowly.
  • Your system responds sluggishly to the various mouse and keyboard inputs.
  • You encounter the error when you log into QBO internet explorer.
  • You find an error message warning and are made to choose between running or canceling the script.
  • The Windows block when you try to log in.

 

Different Ways to Fix the QuickBooks Script Error

There are numerous ways for QuickBooks script error removal. Now that you are well aware of the causes and symptoms of the error, you will better understand how to fix it.

 

Delete the cache data of your default browser

If there are any cookies, temporary internet files, or history in your browser, you will likely face the script error. Thus, you need to clear the cache data to resolve this error. Follow the steps below to correctly clear your browser’s cache data.

  • In internet explorer, choose ‘Tools.’
  • Next, tap ‘Internet Options’ and repeat this same action for the tab ‘General.’
  • Below ‘Browser History,’ find the ‘Delete’ option and tap it.
  • Tick mark those options you wish to delete before confirming the selections.
  • Now, tap ‘OK.’

 

Disable add-ons on the internet explorer

Ensure that there are no add-ons on the browser you are using. If you find any, disable them as follows.

Disable-add-ons-on-Microsoft-Internet-Explorer

 

  • Navigate to the ‘Tools’ part in the internet explorer.
  • Next, choose ‘Internet Options.’
  • Select ‘Programs’ and then in another tab, tap ‘Manage add-ons.’
  • Choose ‘Disable add-ons.’ After that, tap ‘OK’ for confirming your selections.

 

Add Intuit as a reliable or trusted website

It is another effective way to eliminate this error. To add Intuit as a trusted website, follow these steps.

Add-Quickbooks-as-a-trusted-website

  • Launch internet explorer and navigate to the ‘Security’ tab.
  • Below the ‘Trusted Sites’ part, add ‘Intuit.com’ as a trusted site. Then navigate back to the window of ‘Trusted Sites.’
  • Now you can unmark the option of ‘Require server verification (https.com).’
  • Close the window of ‘Trusted Sites’ then unmark the option of ‘Enable Protected Mode.’
  • Close the internet explorer and run QB Desktop again. 

 

Activate the Internet Explorer 11 again on Windows 10

Reactivating Internet Explorer 11 can also help you fix the script error in QuickBooks. Follow these steps for reactivating internet explorer 11. 

  • Hit ‘Windows + R’ keys and then input the control panel in the computer’s search box.
  • Hit Enter and find and tap the option of ‘Add/Remove Program.’
  • Navigate to the section of ‘Turn Windows features on or off’ and untick the checkmark beside the Internet Explorer 11 option.
  • Reboot your system’s Windows and go to the same settings again. 
  • Enable the Internet Explorer 11 again by placing a checkmark beside it and starting your Windows PC again.
  • Execute the same actions again that was causing the script error and see if the error gets resolved. 

 

Also Read: QuickBooks Error 6177: Cause, Diagnoses, and Solution

 

Add the URL present in error to the list of restricted websites in QB

Adding the URL present in the error message to the list of all the restricted websites in your software is another technique for the QuickBooks script error removal. You can do it as follows.

  • Launch QuickBooks. From the tab of ‘Help’ tap ‘Internet Connection Setup.’
  • Tap ‘Next.’ Then click ‘Advanced Connection Settings.’
  • Tap the ‘Restricted Sites’ option from the ‘Security’ tab.
  • Now hit ‘Sites’, then copy and paste the URL that you received in the error message.
  • After that, tap ‘Add’ and then tap ‘Close.’
  • Lastly, click ‘OK’ and then ‘Done’ so that all the changes get saved. This troubleshooting method will allow you to fix this error in QuickBooks 2020. You can fix the error in any QB version also.

 

Disable the script error notification

It is a simple way by which you can resolve this particular error code. Turn off the script error by following the instructions below.

  • Launch Internet Explorer and tap the icon of ‘Tool.’ You can see it in the top right corner.
  • Tap the ‘Internet Options’ and go to the ‘Advanced’ tab.
  • Untick the checkmark from the option of ‘Display a notification about every script error.’
  • Now, tap ‘OK’ to save the settings you have made. 

 

Final Words 

Hopefully, you will find it easy to diagnose and troubleshoot the QuickBooks script error now. This particular error is typically associated with the internet explorer settings. After you recognize it from its various symptoms, you can troubleshoot it. But if you cannot get rid of the error by yourself, do not hesitate in contacting QuickBooks technical support anytime. The experts have specialized knowledge of handling various errors. They are happy to provide you with assistance and guidance when the need arises.

Frequently Asked Questions (FAQs)

If the Script error in QuickBooks is caused by cookies, history, or transient Internet files, remove the cache data to resolve the problem.

  • In Internet Explorer, go to Tools.
  • Now go to the General page in the internet options menu and do the same thing.
  • Next, locate and choose the Delete option under Browser History.
  • To put it into action, click OK.

A QuickBooks script error notice may appear on your screen if you have problems opening a web page from QuickBooks that does not open or work correctly. “An error has occurred in the script of this page,” according to the error message, or “Internet Explorer error,” according to the error status. It’s not a complicated technical mistake, but if you’re not aware of what’s going on, the error message might drive you insane. If you’re using an old or misconfigured browser, you’re more likely to get a QuickBooks script error.

If your browser isn’t set up to work with QuickBooks, the mistake might affect your company’s finances.

Script issues are most prevalent  with Internet Explorer, and QuickBooks connects to the internet using Internet Explorer’s settings by default, a script error appears in QuickBooks Desktop with the error message “QuickBooks Script Error Unable To Get Property Length of Undefined or Null Reference.” Resolving a script issue in QuickBooks, on the other hand, does not necessitate much debugging and may be simply resolved by resetting Internet Explorer’s settings.

  • Open Internet Explorer and select the Security tab from the Settings menu.
  • Return to the Trustworthy Sites window and add *Intuit.com as a trusted website under the Trusted Sites area.
  • Option for Trusted Websites Internet Explorer is a web browser that allows you to
  • Remove the check box from the option Require server verification (HTTPS:).
  • Unmark the Enable Protected Mode option and exit the Trusted Sites box.
  • Activate the Enhanced Security Mode.
  • If you still see the scripting issue in QuickBooks after exiting Internet Explorer, then complete all of the troubleshooting procedures listed below.

An error has happened behind the scenes, either on the webserver for faults in a web browser or on the programming end of a software application, which is a typical cause of scripting errors.

It is not your responsibility to rectify incorrect code implementation or other software setup issues. In such a case, the best course of action is to wait for a development update.

Scripting problems, on the other hand, might be caused by anything on your ends, such as a software package or operating system that is unable to load the script successfully. For example, your web browser may have a script blocking option, or your security program may be interpreting a benign script as if it were malicious.

If Javascript has any installation difficulties, or if Internet Explorer is unable to execute the webpage for whatever reason, a script error in QuickBooks will result. When trying to open a business file, the QuickBooks script error is a common Internet Explorer problem. The webpage will not load or may take a long time to open if you try to view it. “A script on this website is causing your browser to run slowly,” a script error notice will appear. As a result, your system will react slowly. As a result, you must correct the problem as quickly as feasible.

The following are the ways to troubleshoot a script problem in QuickBooks: –

  • In Internet Explorer, add Intuit as a trusted website.
  • Set Internet Explorer to Compatibility Mode. In Internet Explorer, go to Tools > Clear Cache Data.
  • Using Internet Explorer’s Add-ons to Turn Them Off
  • Set Internet Explorer as your default browser.